Privacy policy.

At Colonial Spirits Ltd, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an enquiry, or make a purchase.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Payment information (processed securely through third-party payment providers)

  • Order details

  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:
  • Process and fulfil orders

  • Respond to enquiries

  • Provide customer support

  • Improve our website and services

  • Send relevant updates where you have chosen to receive them

  • Meet legal and regulatory obligations

3. Payment Security

Payments made through our website are processed securely by trusted third-party payment providers. We do not store full payment card details.

4. Cookies

Our website may use cookies to improve functionality, understand visitor behaviour, and enhance your browsing experience.

You can manage cookie preferences through your browser settings.

5. Sharing Your Information

We do not sell your personal information.

We may share data only where necessary with:

  • Delivery providers

  • Payment processors

  • Professional advisers

  • Regulatory authorities where legally required

6. Data Retention

We keep personal information only as long as necessary for business, legal, and accounting purposes.

7. Your Rights

Under UK data protection law, you have the right to:
  • Request access to your personal data
  • Request correction of inaccurate data

  • Request deletion where appropriate

  • Withdraw consent where applicable

8. Contact

For privacy-related enquiries, please contact us

9. Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page